Privacy policy
What data we collect, why, who we share it with and what your rights are. In line with the GDPR (RODO).
- We never sell data
- No profiling
- You stay in control
- The data controller is Enigma Partner.
- We use the data from the form only to respond to your request.
- You can ask to access, correct or delete your data at any time.
01Data controller
The controller of your personal data is Enigma Partner (details coming soon). Offices: Poznań, Lindego 6, 60-573 Poznań; Warsaw, Michała Spisaka 66, 02-495 Warszawa.
For anything about your personal data, email e-mail: details coming soon, call +48 506 604 300 or message @enigma_partner on Telegram.
02What data we collect
- From the request form: phone number, first name (optional), city, direction (taxi or delivery), your situation (new start or switching partner), transport details, preferred language and contact method.
- During cooperation: ID document details, PESEL, address, bank account number, driving licence and work document details, student or residence status.
- From the platforms: ride, order and earnings data — needed for settlements.
- From your contact with us: the content of the messages you send.
03Why and on what legal basis
| Purpose | Legal basis (GDPR) |
|---|---|
| Responding to your request and contact before an agreement | Art. 6(1)(b) |
| Concluding and performing the agreement, settlements, payouts | Art. 6(1)(b) |
| Tax and ZUS obligations, accounting | Art. 6(1)(c) |
| Handling complaints, pursuing claims, security | Art. 6(1)(f) (legitimate interest) |
| Offers and news — only if you tick the consent box | Art. 6(1)(a) (consent) |
04Who we share data with
- The platforms you work on (Uber, Bolt, FREENOW, Wolt, Uber Eats, Bolt Food, Glovo, Pyszne) — to the extent needed to connect your account and settle earnings.
- Our accounting office and advisers — for accounting and taxes.
- IT and hosting providers, and the Autenti e-signature service.
- Banks and payment operators — to send payouts; E100 — if you use the fuel card.
- Public authorities (e.g. ZUS, the tax office) — where the law requires it.
We do not sell your data or share it with other companies for advertising.
05Transfers outside the EEA
Some platforms and service providers may process data outside the European Economic Area. In that case transfers rely on Standard Contractual Clauses approved by the European Commission or other GDPR safeguards.
06How long we keep data
- A request that did not lead to cooperation — up to 12 months.
- Agreement-related data — for the duration of cooperation, then until claims become time-barred.
- Accounting and tax records — 5 years from the end of the year in which the tax obligation arose.
- Data processed on the basis of consent — until you withdraw it.
07Your rights
- Access your data and get a copy.
- Correct inaccurate data.
- Erase your data (“right to be forgotten”) where there is no basis to keep it.
- Restrict processing.
- Data portability.
- Object to processing based on legitimate interest.
- Withdraw consent at any time — without affecting earlier processing.
You can also lodge a complaint with the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warszawa).
08Is providing data mandatory?
We need a phone number in the form to contact you. Other fields are optional. Without data required by law (e.g. PESEL, bank account) we cannot conclude an agreement or pay you.
09Automated decisions
We do not make decisions about you based solely on automated processing and do not profile you within the meaning of the GDPR.
10Messengers and social media
When you write to us on Telegram, WhatsApp, Viber, Instagram or TikTok, those services process data under their own rules as separate controllers. Please read their privacy policies.
11Security and changes
We use technical and organisational measures that protect data against loss and unauthorised access: limited staff access, encrypted connections and backups. We will announce important changes to this policy on this page.
Message or call us — we will explain any point in your language.