How to contact Uber, Bolt and Glovo support — in-app paths and ready-made messages
Platform support replies faster when you write in the right place, in Polish or English. A cheat sheet with paths and contacts.
In short
- Write in Polish or English — briefly, with the order number.
- Tell us about account and document issues too — we act as your partner.
- Below are the in-app paths and official contacts.
01Uber Driver
- Help → Account and app.
- “Problem logging into account or network”.
- Pick the topic closest to your issue.
- In the fields enter: 1 — “0”, 2 — your city, 3 — the problem in Polish or English.
02Bolt Courier and Bolt Driver
Bolt Food couriers can also email poland-courier@bolt.eu.
- Help → Account.
- Update account details.
- Contact Bolt and describe the problem.
03Glovo
Glovo courier support: phone +48 422 778 012, email customer.pl@glovoapp.com. Handle problems with a live order in the in-app chat.
04Ready-made message
“Dzień dobry, mam problem z [description]. Numer zamówienia/kursu: [number], data: [date]. Proszę o pomoc. Dziękuję.”
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