30 questions every driver and courier asks — short answers

Yes. Since 17 June 2024 anyone carrying passengers must hold a Polish driving licence.

After 185 days of living in Poland you apply at the office with a sworn translation. The fee is 100 zł.

A medical and psychological examination for taxi drivers at an authorised centre.

From the National Criminal Register (KRK) — at an information point or online, no older than 30 days. For the driver ID you also need one from your home country with a sworn translation.

A card with your photo and licence number that must be visible in the car wherever the municipality requires it.

24 hours once we have all your documents.

Yes, taxi car rental starts at 500 zł a week.

Up to 50 cc: AM or B. Up to 125 cc: A1, or B held for at least 3 years.

Yes — no licence needed and no fuel costs.

An umowa zlecenia — we prepare it for you. This now applies to Bolt Food too.

Students under 26 on an umowa zlecenia pay no ZUS as long as they keep student status for the whole contract.

On average ≈ 60 zł/h from the apps in Warsaw and ≈ 50 zł in Poznań — before fees, fuel and tax.

On average 30–40 zł/h from the apps — depending on city and transport.

Your choice: weekly (we send it on Monday by 17:00), daily — each day’s earnings arrive the next day, or instantly in the Enigma Partner app — whenever you want, even after every trip.

No. You only pay the weekly Enigma fee for your mode.

Fuel, rental, the partner fee, tax and idle time between orders.

Taxi — weekday mornings and evenings plus weekend nights. Delivery — lunch and dinner, especially in the rain.

The E100 card for fuel from your balance and a 50% VAT refund on fuel and servicing.

Yes — less waiting between orders, and one Enigma fee.

27.75% over 26, 19.25% under 26 and 0% for students.

A PIT exemption up to 85,528 zł a year for people under 26 — including an umowa zlecenia with a company.

It’s your annual income statement for the previous year. Based on it, the annual return is filed from 15 February to 30 April — easiest via Twój e-PIT.

194.14 zł a month on an umowa zlecenia.

Usually expired documents, a failed face check, complaints or many cancellations.

In the app — through the Help Centre or Verification Centre. Attach evidence and message us; we’ll help.

A clean car or bag, punctuality and a short message when something goes wrong.

Make the scene safe, take photos, fill in a statement and tell us — we’ll guide the next steps.

Licence, registration with the taxi entry, licence extract, driver ID (if required) and OC insurance.

2,000 zł — checks are run by the Police, ITD and Border Guard.

Message us before ending your current partnership — we prepare everything while you keep driving.